REFUND POLICY — ARENA STORE

Non-Refundable Refund Policy for Limited Products on our website.

At ARENA LOJA , we understand that some of our products are exclusive and available in limited quantities. We want to ensure that our customers are aware that certain products are not eligible for a refund. Our non-refundable refund policy is as follows:

Limited Products: Limited products are sold in limited quantities and may not be available again. As such, we do not offer refunds for limited products.

Damaged or defective products: If you receive a damaged or defective product, please contact us immediately. Please send us a photo of the damaged or defective product so we can assess the situation and offer a solution.

Therefore, check the product you ordered correctly and avoid any problems!

We do not provide refunds for customized products.

• Custom products are produced according to the customer's specifications and therefore cannot be returned or refunded.
• Sale items are not eligible for return or refund.

Contact us:

If you have any questions about our refund and return policy, please contact us by email contacto@arenalojapt.com